At Provadent, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our website, you consent to the collection and use of your information as outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information to enhance your experience on our website and provide you with the services you request. The types of information we collect may include:
Personal Information: This includes information such as your name, email address, phone number, billing address, shipping address, and payment information when you make a purchase or sign up for our newsletter or other services.
Non-Personal Information: This includes data such as your IP address, browser type, device information, pages visited, and the time spent on our site. We collect this information through cookies and other tracking technologies to help us understand how visitors interact with our website.
2. How We Use Your Information
The information we collect is used for several purposes, including but not limited to:
Providing Services: To fulfill orders, process payments, and manage subscriptions.
Improving User Experience: To personalize your experience on our website and tailor our content to your preferences.
Communication: To send you order confirmations, product updates, promotional offers, and other communications related to our services.
Marketing: To send targeted advertising and promotions that may be of interest to you, based on your browsing habits.
Customer Support: To respond to inquiries and resolve issues related to your orders, products, or services.
Legal Compliance: To comply with applicable laws and regulations, prevent fraud, and enforce our terms and conditions.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information and improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and enhance site functionality. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the performance of certain features on our site.
4. Data Security
We take the protection of your personal information seriously. We implement industry-standard security measures, including encryption and secure servers, to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our website, processing payments, or fulfilling orders. These third parties are required to protect your information and use it only for the specific services they provide.
We may also share your information in the following circumstances:
With Legal Authorities: If required by law or in response to valid requests from public authorities, such as a court order or government investigation.
In the Event of a Merger or Sale: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. If you wish to do so, please contact us at 1-814-885-4823. You may also opt out of receiving promotional emails by clicking the "unsubscribe" link included in our marketing communications.
If you have any concerns about how we handle your personal data, please feel free to contact us for clarification.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.